data safety

Data rooms services: document exchange solutions for modern business

In the review we will discuss the leading data room services and their main peculiarities.

Standard functionalities of professional software

Digital solution for dealmaking in modern businesses is realised via virtual data rooms (VDRs). The special format for storing, viewing, and editing essential information is perfectly organized for effective mergers and acquisition processses. Buyers have a possibility to get connected to important information while sellers are ready to present any details in one click. Everything is clear and understandable if you choose the proper software based on the main functions of VDRs:

  • Restrictive and secure file sharing. Administrator of VDR gives permissions and special access to viewing and storing of certain files. 
  • Layer of security. Watermarks, double authentication, safe encryption are key benefits granting high protective concerns.
  • History of viewing. Administrator of the VDR can view who has been storing information, what has been changed in the documents, and much more details.
  • Live chats and discussion rooms. The software tool seems to be a helping hand in collaboration with team members, team building, monitoring user’s performance.
  • Speed upload. You can easily upload plenty of suggested documents to save your time and achieve results immediately.

Keep an eye on the basic characteristics for choosing the appropriate software for exchanging documents.

Getting acquainted with VDRs

If you make a decision to apply for the perfect digital rooms, you might think of the key benefits:

  • Worldwide accessibility. VDR reduces location limitations because you don’t have to move to another country to view corporational information for dealmaking.
  • Advantagous productivity. Administrative and communication tasks are purchased in the digital format with timesaving concerns. You achieve the best results in a short period.
  • Pricing affordability. VDRs contain manageable fees unlike the physical data rooms. The last ones are costly in preserving documents, printing, editing files.
  • Transparency and collaboration. Data leakage of sensitive information is unreal with advanced protection and privacy value of VDR.

Applying to the leading software

Generally, it is considered to be important to choose the right software that best fits to company’s needs. Providing a clear purpose for safe exchanging of sensitive documents makes modern businesses rather successfull regardless of the working field. Here are some options to suggest before selecting the appropriate application:

  1. Take into account the type and size of files that you want to upload to your digital data room. Your choice will depend on these issues whether the best selected software supports these concerns.
  2. Maintain different levels of security. The deferentiating system of safety of confidential information applies to more qualified items.
  3. Looking for customizable options with intuitive and user-friendly interfaces is of utmost importance. You might not have time for the complicated software requiring learning courses. 

Summing up, you cannot succed in corporate dealmaking without the professional document exchange that is provided by quality data room services. Try to monitor the qualified and transparent options to ensure safety and security of confidential information and get started. 

real estate business

Board of directors software

Nowadays, exists a tremendous range of new possibilities and technologies that can better the working process. Sometimes it is challenging to understand and find a suitable product that will be useful and will last for several years. That is why we have prepared extensive reviews on such topics as the board of directors software, computer data safeness, and cybersecurity. All points are crucial for any sort of business. Open a new world of modern technologies.

Board of directors software.

It is used to improve the work of not only employees but also company directors. Undoubtedly it is challenging to find one thing that will suit the whole team, but it is real. If you are searching for the most useful board software here, is the list of features that it should have. First of all, it is accessible for controlling and managing different projects. Secondly, secure communication between board members and tools that will allow collaborative work. Thirdly is security. As you can understand, the board of directors software is a useful and practical platform. Also, there will be a board room special place for meetings. Also, it will be possible to save all documents, information about current projects, and personal notes. Besides, meetings can be recorded not to forget crucial aspects there were discussed. All meetings, conferences will be scheduled in the board room so it will be a slight possibility to forget about it. So, the benefits are vast, as it aids to be informed, engaged, and better organize the working process.

In general, cyber security is the protection of personal information, documents, and other vital information.

It can be used individually and in companies. Strong cyber security will give perfect assurance against a variety of attacks that can destroy an organization’s systems and sensitive data. It also helps to prevent attacks that aim to disrupt a system’s operations. Nowadays, there is a lot of examples of these attacks and how companies can deal with them. The best variant is to have reliable cyber security. With the increased numbers of programs, information, devices that are used in modern companies need more advanced cyber protection. Here are some benefits of using it. The most crucial is the protection against cyberattacks safeguard for data and users, and improved confidence in companies reputation. As you can see, computer data safeness is crucial as it protects access from unauthorized users through all applications and devices.

To conclude, with the usage of modern technologies business, will increase. Nowadays, we are living in a digital society where it is vital to have all modern techniques in the work. Board of directors software will direct, and help to set new goals and to achieve them, tries to develop the companies potential. All you need is to choose the most convenient method. Remember everything is in your hands – time to proceed.

 

Uninstall Avast on Windows and Mac

Uninstall Avast on Windows and Mac

In this article you will learn how to completely remove Avast Antivirus from your Windows and Mac system. Detailed instructions are described below.

How to remove Avast Antivirus completely

To fully protect your operating system, antivirus is a must. However, there are times when you want to change your protection to another or reinstall an existing system, and the uninstallation process itself can bring a lot of unnecessary worry. Some anti-virus programs are known to be integrated and leave some remnants behind.

Below we will look at how to uninstall avast mac and windows since Avast is just the kind of antivirus that is difficult to remove. But luckily, Avast has made this process as easy as possible and has provided us with effective tools.

Uninstalling Avast on Windows

To remove Avast from your Windows, you can try several ways. The first is through programs and components:

  • Go to the Control Panel and hold down the Windows key and press the R key to open the “Run” window
  • In the line enter the word “control” and confirm the action
  • Then switch the control panel view to small icons
  • Open Programs and Features or Add or Remove Programs, depending on which version of Windows you have installed
  • In the list of installed programs find Avast Free Antivirus and uninstall it
  • After that go to Avast configuration and uninstall it as well
  • Restart your computer after uninstalling Avast Free Antivirus

Removal with the Avastclear removal utility

To do this, go to the official Avast website and download the file avastclear.exe. After downloading, run the program, during the loading, you may see a window selecting the operating system.

 Select Avast Clear Unistall. After that, you can freely run the Avast uninstaller and when the program scans your computer and finds Avast folders, just delete them.

How to uninstall Avast on Mac OS

Before you start deleting, don’t forget to exit the application, otherwise the system may inform you about an error or incomplete deletion will take place. After that, perform the following steps:

  • Open the Finder and move to the Applications folder from the left side pane.
  • Choose the Avast Mac Security icon and drop it to the trash with your mouse.
  • When prompted, type your account password to make this modification

The drag-to-delete method is a working scheme for almost all Mac versions. You can also send an application to the trash in another way:

  • Right-click on the program and select “Move to Trash”
  • Find the App and go to “File” and then hit “Move to Trash”

Uninstalling with an installation file

Another removal option is as follows: storing the Avast software package in you can run the built-in uninstaller to remove it:

  • Run the Avast Mac Security installation file (.dmg) in the Finder
  • Open the Avast Uninstall application, press Open in the pop-up message dialog and uninstall the application
  • When requested, input your account password to make this modification

Bullguard Premium Protection Review 2020

Bullguard Premium Protection Review 2020

Looking for a good antivirus to protect your devices and don’t know what to choose? There are so many security products on the market that making a final decision can be incredibly difficult. We are here to help. Today, we want to introduce something very special in this antivirus game — Bullguard Premium Protection. In this Bullguard Premium Protection Review 2020, we are going to find out how this antivirus works, and describe its strengths and weaknesses in detail. Is Bullguard Premium Protection good for your computer? Is it worth spending your money?

Bullguard Premium Protection: key features

Bullguard Premium Protection is a well-known security product, and we have been impressed by its features over the years. This antivirus has built its reputation as one of the best security solutions in the cybersecurity world and in 2020, it is even better. Generally speaking, Bullguard Premium Protection is the company’s top product which means you always get the best quality, including secure browser, home network scanner, identity protection, and cloud storage. Here are what we like in Bullguard Premium Protection and what we don’t. Pros 1. Lightweight, and fast to download. 2. Protection against viruses is efficient. 3. Works with various Windows versions. 4. The dashboard is user-friendly and well-organized. Cons 1. Malware protection is worse compared to competitors. 2. The antivirus can be slow. 3. The number of additional features is limited (for example, it doesn’t offer a VPN service). 4. Like other antivirus programs, Bullguard Premium Protection has its advantages and disadvantages. One weak spot is that you don’t get is a built-in VPN tool. However, Bullguard does have a VPN service, which integrates with Premium Protection, but you have to buy it separately. If you are a gamer, you will love Bullguard Premium Protection for its Game Booster. This tool blocks annoying popups and boosts CPU performance.

Bullguard Premium Protection: is it good in protection?

When it comes to viruses and malicious software, this antivirus does a really good job. However, there are several issues we need to pay attention too. While most modern security products use comprehensive complex approaches for detecting potential threats, Bullguard offers only a heuristic analysis and a signature matching in its work. It doesn’t mean that the level of protection is low, however, some other antiviruses can do better. Bullguard Premium Protection is still able to detect the majority of potential threats. The greatest concern is inconsistency. Both AV-Comparatives and AV-TEST demonstrate that this security solution deals with common threats incredibly well. However, when we are talking about zero-day threats, it works much worse. While Bullguard is not the most innovative antivirus with regard to security algorithms, it still shows great results. In URL blocking, Bullguard got a score of 89%.

Bullguard Premium Protection: interface and custom service

The interface is easy-to-navigate and quite informative, allowing you to monitor the current state of things at ease. If you want to examine your computer, the scan service is just a few clicks away. The antivirus offers several types of scans, depending on your needs. The installation is quick and simple, moreover, the package doesn’t take up much space on your PC. What about customer support? Overall, Bullguard provides great customer service. You can find round-the-clock support in more than ten languages. There are three options: e-mail, chat, and a ticket system via the website.

Bullguard Premium Protection: price

When it comes to money, we need to say that price is quite affordable. If you want to purchase Bullguard Premium Protection for a year, it will cost $99.99, and this package covers up to 10 devices. The solution also provides extra tools such as Identity Protection, Financial Protection, and a password manager. It also gives you 25GB of storage space,

What is our final verdict?

Bullguard is a good choice for antivirus protection. This product isn’t the most feature-packed security solution on the market and has some issues when it comes to malware detection, however it is still great. While we are waiting for any built-in VPN tool, its absence is not a stumbling rock.

Vipre Antivirus Advanced Security of 2020

Vipre Antivirus Advanced Security of 2020

Reliable Internet security. Many users thinking about this notion already have an idea of which software can secure it. However, the market is full of choices because every developer wants to stand out and deliver more. Let’s take a look at Vipre Advanced Security and discuss whether it can be trusted.

What does the developer have to offer?

According to the information from the official website, Vipre Advanced Security is award-winning software that protects users’ private information from threats. Here one may pick a free trial version or buy the one-year license. In case you need it for one device, the cost will vary from $39 to $55 depending on discounts, special offers, etc. A license for more devices is more expensive.

The peculiarities of the software

The company offers three security products. Advanced Security is the most popular option here. It has a high rating among users. Explore their reviews at trusted websites to learn more about their experience.Another peculiarity is that the developer is based in the US and focused on local users. Nevertheless, anyone can buy the program and get excellent customer support, user-friendly design, and decent protection.Advanced security implies defense against ransomware, viruses, rootkits, Trojans, exploits, spyware, and other threats. The bundle also includes a firewall that shields the computer from various online threats. It’s highly-customizable allowing advanced users to tune it up the way they prefer.The developer also mentions email security tools that prevent users from opening infected attachments.To speak about the quality of antivirus protection objectively, it’s better to turn to independent test labs. Explore the latest results at AV-Test or AV-Comparatives to decide whether you can feel safe when going online. Vipre Advanced Security generally offers good quality services managing to detect most threats, viruses, and malware.

Additional tools to help users

Vipre also released a selection of additional security tools one may buy to enhance protection levels. They are:Internet Shield VPN;Vipre Android Security;Vipre Privacy Shield.Keep in mind that if you opt for the Ultimate Security, you’ll get Vipre Advanced Security as well as Internet Shield VPN + Vipre Privacy Shield bundle. It’s sure to bring better protection adding privacy to online activities. Privacy Shield also secures webcam and microphone, lest your private data is stolen by third-party sources.

Drawbacks and things to pay attention to

Despite a generally positive image, the company has some uncertainties. The official website seems messy, outdated, and confusing. Another issue one can come across is the price tag. Some users deal with it, so make sure you understand every detail about the agreement before the purchase.Sometimes the program fails to spot a threat. However, every antivirus has such a drawback at times.   

The verdict

All in all, Vipre Advanced Security is an affordable solution, especially suitable for users with outdated devices. Great results from the independent test labs verify it’s reliable and trustworthy. In case you don’t feel certain about it, take advantage of the free trial version. Use the software for two weeks and test all features to drive to a conclusion.

AVG Antivirus Rating for Mac in 2020

Now, Avast owns AVG. The company has recently acquired it but decided to preserve this software as a separate product. This decision turned out to be a good one. With reliable Avast engines and some interface improvements, AVG has become a reasonably-priced solution with good protection. Today, we’ll find out more about the AVG antivirus rating this year as well as some reasons to give it a try.

The advantages to look for

  1. The simplicity of this antivirus makes AVG a perfect solution for inexperienced and average users. It is the choice for people who don’t like complicated bulky options.
  2. An affordable pricing policy that starts from $0 can also be a great advantage to some users. Aside from the free editions, there are premium versions. The latter may cover multiple devices in the house with one license.
  3. AVG has a powerful yet convenient interface. It’s user-friendly and allows navigating all the modules and features with ease. The five main modules are Computer, Web & Email, Hacker Attacks, Privacy, and Payments. The scan feature is located on the main screen, so no one will miss it.
  4. Aside from being user-friendly, the antivirus is lightweight. The installation file is 8 MB and takes one minute to unpack. What’s more, the installation process is completely adjustable. A user has an opportunity to change some configuration right away.
  5. A selection of features makes AVG very appealing, too. There are several editions to pick from. However, even the free version generously delivers a set of tools like email safety, ransomware protection, download monitoring, malware protection, etc. The developer offers a safe browser to all users. It is a simple tool that reminds of Google Chrome but with antivirus tools. They include a password manager, AdBlocker, privacy cleaner, etc. Premium solutions include even more in the bundle. They bring webcam protection, a personal firewall, file encryption tool, etc.
  6. A single subscription covers an unlimited number of devices. It is a family-friendly solution that can also protect your kids’ iPads, Mac laptops, and other gadgets.
  7. Customer support deserves a separate paragraph. A 24/7 accessible team of specialists will quickly answer all the related questions and help resolve any issues with the software, billing, etc. A user may reach help via a live chat or phone. Aside from that, there is a knowledgebase. It is full of articles that are sure to be helpful, too. Premium support, on the other hand, is quite expensive. A user has to pay $200 annually to get a dedicated phone number and reach an expert without waiting for one’s turn.

AVG Antivirus rating

While the software is widespread and relatively popular, its rating doesn’t bring this solution to the top. According to the results of the independent testing labs, AVG fails to block about 2% of the threats. On the bright side, detecting and stopping 98% of threats is a good score. As soon as developers figure out how to improve the results, the rating is sure to go up.

The verdict

All in all, the choice of antivirus is an important decision. It takes time to compare offers and features. The default settings ensure good protection. However, more advanced users may alter the settings according to their preferences. Even a beginner will quickly learn how to use the program and access the required features.

VoIP Providers for Your Business

VoIP can be a valuable tool when it comes to the business expansion especially on the international market. People require a stable connection and an opportunity to get in contact whenever it is necessary to clear out some deal details or just to get a more precise product description. For that reason, VoIP has grounded its positions and won’t be leaving any time soon. We used analogue phones decades ago, and today it is time for modern solutions.

1-voip

1voip review

It is a great service with headquarters in Oklahoma City, USA. The company offers affordable pricing both for residential users and businesses. It provides a basic set of features, but unfortunately, it lacks some advanced options available in many competitive solutions. For example, you are not able to use SMS and video conferencing. So, if you need more features, you will have to look at something else.

The company is confident in its network. They guarantee 99.999% uptime, and the voice calls in HD quality. They also provide hosted VoIP and SIP trunking to SMBs services.

Customer service is available 24/7 on the phone, via email, as well as online chat. The staff is helpful and provides informative answers.

The pricing is flexible and does not require any contracts. For residential users, the price starts from $8.97 per month. For business users, plans start from $14.97 per extension, which means that for a 10 line system, you will be charged $149.70 per month. The toll-free numbers will cost you $5.95 per month. There are no special offers for new customers and services.

Also, you are able to use 1-voip services on your equipment, including special VoIP phones and mobile apps. There are no additional fees for that. The tech support is ready to help you to configure it.

Nextiva

nextiva review VOIP

Another American company with headquarters located in Scottsdale, AZ. Since its foundation in 2006, the company became one of the most popular business VoIP providers in the market. It provides a full set of features including calling, Internet faxing, voicemail, local phone number, toll-free number, advanced call management, call logs, mobile, and desktop app, instant messaging, conference calls, call recording, and voice analytics. Keep in mind that some features are not available in all the plans.

Customer service is available via email, online chat, and on the phone. The staff is helpful and fast.

The prices start from $20 per month per user. So, if you need a system of 10 lines, you will be charged $200. The contract is not required in all the plans.

There are no special offers for new customers and particular services. If you need a toll free number, it is included in all the plans for free. You just need to contact the tech support for additional settings. The company lets using your equipment with no additional fee. It must support the SIP protocol to work correctly.

Vonage

voip vonage review

Another great VoIP service with the headquarters in Holmdel, NJ. You are able to use it on every device, both personally and for business purposes. While providing residential services, their target audience is the business of various sizes. From its foundation in 2000, it became one of the most powerful providers.

The service provides a full set of necessary features. It offers impressive administrative functions and calling functionality. It includes call announce, caller ID, call hold, call recording, local or geographic number, toll-free numbers, call blocking, conferencing, desktop and mobile app, text messaging, voicemail, file sharing, etc.

The customer support is available on the phone, via live chat, email, knowledge base on the website, as well as an online training center, and a base of recorded webinars. Additionally, you can ask the community to help with any issues. Keep in mind that phone support and online chat are not available 24/7.

The new customer promo is available for resident users — they get a discount for the first six months. For business customers, the more phone lines they need, the cheaper each one will be. For example, the most popular plan for a 10 line system will cost $17.99 to $27.99 per line. Toll-free numbers will cost you $39.99 per month. Additionally, you are able to buy and particular VoIP phone, as well as use your existing one.

RingCentral

ring central review

Being founded in 1999 and launched in 2003, Ringcentral is one of the first cloud-based VoIP providers. The service provides a lot of advanced features, as well as all the basic ones needed by any company and residential user.

The platform offers everything from artificial intelligence integration to options like faxing, video conferencing, and custom application integration. Though, you can expect to get

video and audio meetings with screen sharing, toll-free minutes included in every plan, text messages, call management and phone administration, mobile apps, HD voice, voicemail, team collaboration, integrations with Google, Microsoft, Box, Okta, Salesforce.com, Zendesk and Desk.com, multichannel customer support, call recording, voicemail-to-text transcription, etc.

Customer support is available on the phone with a local number in several countries (available hours depend on the plan), 24/7 live text chat, ticket form, knowledge base, webinars, community, and developer center.

The most popular plan, Office Premium, costs $34.99 monthly per user. It offers from 2 to 99 lines. So, for 10 lines you will pay $344.90 per month. The additional toll-free number will cost you $4.99 per month.

8×8

8x8 voip review

8×8 provider offers high-quality both voice and video calls and communication solutions for small and medium businesses, as well as for huge corporations. Any company can benefit from their services. They provide flexible pricing, a lot of advanced features, mobile apps, and straightforward configuration and setup.

The platform has a huge experience of over 25 years in the industry. it was considered one of the best and fastest-growing companies in North America. More and more companies prefer using their services.

The users can get a lot of basic and advanced features like phone numbers in different countries, virtual extensions, internet fax, desktop, and mobile apps, text messages, voicemail, HD voice, conferencing, integration with third-party services, call recording, and many more.

The customer service is available via email and on the phone. It works 24/7.

The most popular plan is X Series X2, which costs $25 per month per user. So a sister with tan lines will cost you $250 per month. Additionally, you are able to get pre-configured equipment. At the same time, they allow using current devices — it is a useful feature if you are switching from another provider.

Toll-free numbers are available not only in the USA but in many countries. One-time activation is $9.99. The monthly pricing depends on the included number of minutes and starts from $4.99 per month.

Jive

The company was founded in 2006 and became one of the market leaders with transparent flexible pricing, great technical support, monthly contracts without any hidden fees, and a full set of basic and advanced calling features. Additionally, the company established a partnership with huge where’s like Microsoft, Polycom, Cisco, Verizon Business, Panasonic, and many others.

This provider is the best choice for government agencies, insurance companies, car manufacturers, medical centers, etc. The users will get 99.99% uptime, conference bridge of up to 10 participants, the filter of unwanted calls, call forwarding, full analytics, call monitoring, automatic call queues, call recording, caller ID, a complete set of call center features, emergency calls, internet fax, a voicemail, and many others.

The customer service is available 24/7. You can contact the tech guys by email or on the phone. They are very helpful and will solve any of your technical issues.

The monthly pricing depends on the number of lines. For example, if you need a 10 line system, you will require Tier 3 plan, which costs $23.95 per user monthly. So for 10 lines, you will pay $239.50. Some additional options like toll-free numbers, will cost you 1.9 cents per minute — they are not included in the plan.

You also are able to get old necessary equipment from Jive. At the same time, they brought a coat that is supported by many devices — you are allowed to use your current one.

Dialpad

dialpad_voip review

The company shows how the future of business communications should like. But they do not concentrate on the hardware. Instead, they work hard on developing the software product that will work on every device, and integration with multiple third-party services.

As a result, you are able to use high-quality voice and video calls, text and media messaging, conferences, as well as screen sharing. It is a completely cloud-based platform — to start working, all you need is a laptop or a smartphone. The integration is very easy and is available in a few clicks.

Having bought a subscription, besides basic features, the user will get local and toll-free numbers, call controls and forwarding, video calls in HD quality, voicemail, customizable hold music, real-time transcription, advanced analytics, recording, support of any connected device. Additionally, the service integrates with G Suite, Office 365, LinkedIn, Salesforce, ServiceNow, Slack, Okta, and OneLogin.

The customer service is available via the help center, email, chat, and on the phone. Phone support is not available in the cheapest plan.

The most popular plan is the Pro. It costs $30/mo per user. So if you need a 10 line system, it will cost you $300 per month. As no hardware is required, this solution can be much cheaper than many competitors.

PanTerra Networks

panterra voip review

Another reliable VoIP service provider with headquarters in Santa Clara, CA. It is one of the leading cloud-based platforms for companies of any size. You are able to use it on any device — buying special hardware is not required.

The users get access to the entire infrastructure and are able to use such features as team messaging, web, audio and video conferencing, file sharing, voice mail, softphone, mobile and desktop clients, HD video conferences, encryption, call recording, plugins for third-party services and apps, 99.999% uptime, digital fax, contact and group management, as well as integration with Outlook, Office 365, Gmail, Skype for Business, and Salesforce.

The customer support is available 24/7/365 via instant messaging, phone, email, online knowledge base, help documentation, guides, and remote desktop sharing. The staff is helpful and provides informative answers.

The most popular plan is Business Plus. Its price is $24.95 per month. So for a system with 10 lines, you will be charged $249.50 per month. Toll-free numbers are included in the current plans. You also can buy specialized hardware, but you are allowed to use the current one.

Voiply

voiply voip review

The platform started working in 2012 and since that time, the service became one of the market leaders. Its headquarters is located in Pittsburgh, PA. It provides transparent and affordable pricing for small and middle-sized businesses.

The users get the full set of basic phone features like unlimited calling, HD voice, hold music, voicemail, 99.99% uptime, faxing, texting, free VoIP desk phones for every employee, mobile and desktop apps, spam filter, and many others. Despite offering free hardware, you can use your own equipment.

The customer service is available 24/7 and is a multi-channel. You will be able to contact them on the phone, via chat or by email. They are very helpful and ready to help with any issue.

The most popular plan is Business Pro, which costs $11.16 per month. Thus, a 10 line phone system will cost you $111.60 per month — it’s much cheaper than most competitors. Toll-free numbers are included in the available plans.

Onsip

onsip voip review

One of the most flexible providers of voip sulutions in the market. There are two colocation centers — in Manhattan and Los Angeles. The platform uses the latest standards which guarantee the best calling quality. They also offer a simple API that allows developers to use the service in any applications.

With this subscription, the user will get the full set of features like auto-attendant, group calls, emergency calls, automatic queues, inbound bridge, voicemail, business hours rules, calls in HD quality, music on hold, desktop, web, and mobile apps, compatibility with any SIP-enabled device, integration with Highrise, Odoo, Slack, Chrome, and Zendesk.

There are 3 modes you can work with Onsip: only desk phones, softphones, and a mixed system. The provider encourages using softphones via the apps.

The customer support is available on the phone, via email, and ticket system. Additionally, you can access the live webinars and read tutorials and FAQs.

The most popular plan is Unlimited, which costs $18.95 monthly per person and includes desk phones or headsets for new 5+ user accounts. So a 10 line system will cost you $189.50. Toll-free numbers are included in the unlimited plans and above.

Claritytel

claritytel review

The company was founded in 2003, and since that time it grew up and became one of the leading providers. The headquarters are located in Lawrenceville, GA. It is one of the most attractive solutions for small business owners with flexible pricing and high-quality services. The users will get Hey cloud-based platform, unlimited calls, and great customer service.

The subscribers will get all the necessary features, including local number porting, voicemail, informative dashboard, desktop and mobile client, night mode, call blocking, caller ID, conference calls, call waiting and recording, music on hold, emergency calls, and call logs.

Customer support is available on the phone and by email. Besides, every customer having access to a huge knowledge database where he can find the solution himself.

The monthly pricing depends on the number of lines. The more lines you get, the lower the price is. Thus, for a system with 10 lines, you will have to pay $21.99 a month per each user — that is $219.90 per ten lines. Some additional features will cost you extra. Toll-free numbers are included in existing plans. You can get the required hardware as well as use your existing one.

Mightycall

mightycall review

The company is one of the oldest platforms in the market. Since it was created in 1999 in Seattle, WA, the company became one of the market leaders. They provide services across the country and focus on small business companies. They have a flexible pricing policy without long-term contracts and hidden fees, and even one person entrepreneur is welcome. Today more than 50,000 users are their clients.

The subscribers will get a lot of basic and advanced features such as extensions, toll-free, local and vanity numbers, call forwarding, call queues, blacklist, conference calls, email requests, full analytics, call recording, mobile apps, texting, voicemail, etc. Keep in mind that some features are not available in all plans.

The customer service is available on the phone and via email. The guys are ready to help you with any issue.

The most popular plan is Standard, which is $39.99/mo per line and 7-days free trial. So the system of 10 lines will cost $399.90 per month. Quite expensive. Each plan includes several toll-free numbers — you do not have to pay for them extra. You can buy the necessary equipment as well as use your existing one.

Enterprise VoIP

What is Enterprise VoIP?

Enterprise VoIP is a modern communication solution that allows running the telephony service based on a local corporate network. The technology is designed to fit the needs of huge corporations with a lot of workers in the office. Its main advantage is free, unlimited calls between employees of the company. Using enterprise VoIP services, organizations are able to scale the service according to their needs by adding or removing the lines. It will allow clients to reduce expenses on communication and control them more effectively. Despite providing many advanced features, unlike traditional phone services, enterprise VoIP does not require huge efforts to install and configure the system. It can be managed by a system administrator or a small technical team. All you need is a stable internet connection, which is quite easy to achieve. Every company can implement its VoIP system via a cloud provider, an on-premise platform, or a hybrid solution. Each technology has its advantages — the company can select the most suitable solution according to their business needs. In any case, it will help to save up to 80% compared to the traditional phone solution. Now, we’re going to review and the best enterprise VoIP providers and the tips for selecting the most suitable solutions.

Nextiva

nextiva review VOIP

One of the leading American providers with the head office in Scottsdale, AZ. The company was founded in 2006, and since that time, it gained great popularity among business companies of any scale. Many big corporations are their clients. The platform provides a full set of advanced features. They include free number porting, local or toll free numbers, auto-attendant, hold music, faxing, texting, mobile app, welcoming greeting, conference calls, call recording, voicemail, analytics tools, call pop, call logs, advanced CRM features, custom reports, branding and customization, live chat with the customers, virtual database builder, etc. The service is extremely reliable — the uptime is 99.999%. As for customer service, enterprise customers have the highest priority. The support is available on the phone, via online chat and email. The technical staff is helpful and always provides informative help. There is no question they are not ready to help with. The pricing depends on the number of lines. The starting price is $30 per month per user for more than 100 clients. If your company is not very big, you can get fewer lines. For example, a 10 line system will cost $40 per month per user — $400 per month. For enterprise users, all additional services are already included. So, if you need something like a toll-free number, it is included in your current plan. Moreover, you are allowed to use your equipment — it will save a lot of funds for your company. Contact the company before the registration — they will help you to adjust the correct configurations.

Vonage

voip vonage review

The American enterprise VoIP service provider with the main office in Holmdel, NJ. They provide full-scale solutions for enterprise customers with 99.999% uptime and flexible pricing. Since being founded in 2000, the company became one of the market leaders in the enterprise segment. Its target audience is the business of any size — the platform is ready to work with the project of any complexity. The platform provides a great set of advanced features, both administrative and calling. So, the company will be able to use all the benefits of modern digital telephony without any limits. The set of features includes call announce, caller id, call screening, silent mode, anti-spam protection, call continuity, hold, logs, park, queue, recording, and waiting, advanced dashboard, HD voice codecs for calls of the highest quality. Also, there’s a shared line appearance, local number or number in multiple countries, toll free numbers to make a call center, voicemail, application for mobile devices and desktop computers, faxing and text messaging, visual voicemail, advanced chat option to keep in touch with your customers, file sharing and others. The technical support is provided on the phone, via live chat and email. Besides, there is an extensive knowledge base, an online training center, and a lot of recorded webinars. For enterprise customers, agent support is available 24/7. Moreover, there is an extensive community that is ready to help with any issue. To start using the services, you have to contact the company. They will provide you a personal offer according to our needs. They do not Provide prices for enterprise customers, but you can understand an approximate cost looking at the prices for business customers. Thus, for a 10 line system, you will be charged from $17.99 to $27.99 per line. Most likely, enterprise services will not cost much different. Also, you are allowed to use your existing hardware as well as buy the branded telephones.

RingCentral

ring central review

The company was created in 1991 and launched in 2003. Its headquarters is located in Belmont, CA. Is it quite old, it became one of the first cloud-based enterprise VoIP providers. They provide highly personalized services for enterprise customers for affordable and flexible pricing. So if you are looking at how to reduce communication costs, contact RingCentral for a personal offer. The company offers a full set of both basic and advanced features including faxing, video conferencing, custom app integration, video, and audio meetings with screen sharing, toll-free and local numbers, text messaging, call management and phone numbers administration, mobile apps for Android and iOS, HD voice codecs for high-quality connection, voicemail, team collaboration with colleagues, integrations with popular third-party platforms like Google, Microsoft, Box, Okta, Salesforce.com, Zendesk and Desk.com. There are personal solutions for every industry, including healthcare, financial services, high tech, government, education, retail, real estate, manufacturing, construction, legal, and many others. As you can see, the platform will be useful for every business. Customer support for enterprise users is available on the phone, via live chat, community, and developer center. Also, you will be able to find the information yourself in the knowledge database and the recorded webinars. The phone support has the local numbers in several countries — The system administrators will be able to contact the support most conveniently. Along with a live chat, it is available 24/7. The pricing depends on the number of used services and used phone lines. To start using the service, you have to contact the sales department first. They will be happy to give you a personal offer. If to compare pricing to the cost for small businesses, you can expect approximately $50 per month per user. The plan includes the biggest set of available tools and features, including toll-free and local numbers.

8×8

8x8 voip review

The platform is one of the oldest companies on the market with an experience of over 25 years. The headquarters is located in San Jose, CA. Oriented for business customers, the company was considered one of the fastest-growing organizations in North America. Many businesses — both small and huge enterprises — prefer using their high-quality services. The provider offers a full set of digital telephony services and inflexible pricing according to the business needs. The company working in any industry will find its solution with 8×8. It is a cloud-based provider, so you do not need to buy and maintain your server. Besides, you are allowed to use your hardware — it’s very useful when you are changing the VoIP operator as you will be able to save a lot of money. The platform provides a lot of basic and advanced VoIP features including multiple operations with phone calls, convenient dashboard to manage calls and services, local numbers, online fax, text messages, voicemail, call recording, HD codecs for highest quality of phone calls, applications for the desktop and mobile devices, audio and video conferences, integration with different third-party platforms, and many more. Moreover, your company can select one of three product packages — 8×8 Express, 8×8 X Series, and 8×8 Contact Center. Each of them has a different set of available tools and configurations — select the one which suits your business needs the most. If you have any questions, talk to the customer service on the phone, via email, and online chat. They are available 24/7. Moreover, there is an extensive knowledge database where you can find an answer to almost any issue related to the platform. The pricing depends on the needed options and the number of lines. The cost varies from $25 to $172 per user per month. So, a system of 10 lines will cost $250 to $1720 per month. If you need to get a toll free number, it is available in multiple countries, not just in the USA. The activation fee is $9.99, and the monthly pricing starts from $4.99, depending on the number of included minutes.

Jive

The company was created in 2006, and since that time, it became one of the best companies on the market. The headquarters is located in Orem, UT. What is the secret of its popularity? They offer flexible transparent pricing, informative customer support, no hidden fees, as well as multiple basic and advanced calling functions. It is a completely cloud-based platform, so you will not need to think about your equipment, which is hard to configure and maintain — it will save a lot of your money. Besides, the platform has a partnership with huge vendors like Cisco, Polycom, Panasonic, Verizon Business, and even Microsoft. The platform is the best solution for insurance companies, government agencies, medical centers, car manufacturers and others need it more than digital VoIP product to keep in touch with the customers and establish a reliable communication between the workers and different departments. Jive offers more than 80 features for any business. They include 99.99% uptime, call analytics, monitoring, recording, and logs, routing, transferring, waiting, queues, forwarding, history, caller ID, do not disturb mode, spam filter, call queue management, conference bridge, custom greetings, hold music, advanced dialer, online fax, lion failover, paging, voicemail, speed dial, extensions, local and toll free numbers, etc. The full list of features is available on the website. The customer support is available via email and on the phone in 24/7 mode. They are very informative and are ready to help in any situation. Also, you can read the product documentation, which is quite detailed and contains many problematic cases. The monthly cost depends on the number of lines you use in your organization. It starts from $29.95 per user per month if you take the Tier 1 plan (1-4 users), and is $19.95 per user per month in the Tier 5 plan (more than 50 users). Let’s suppose you need a 10-line system in your company. The cost per each user will be $23.95, so, for 10 users, you will be charged $239.50. Some additional features like toll-free numbers will cost you an extra 1.9 cents per minute. The company sells the supported phones. However, you are allowed to use your equipment. If you change the provider, it will save a lot of money and resources.

DialPad

dialpad_voip review

The American company from San Francisco, CA, demonstrates the future of online communication for a business of any size. Unlike most competitors, they do not concentrate on the hardware — they offer the software product which works on every existing device, be it a desktop computer, smartphone, or tablet. Also, the service can be integrated with other platforms. The platform offers several products for different business needs: Talk — typical phone system, Support — call center to provide Technical Support for your customers, Sell — special instruments for effective work of sales department, and UberConference —the software to establish video conferences with screen sharing. With Dialpad, your business will get an effective instrument to establish cooperation with your colleagues and between departments, as well as customers. Besides basic options, you can use one of the advanced tools like toll-free and local numbers, feature-rich call management, video calls in HD quality, customizable hold music, voicemail, call transcription in real-time, analytics dashboard, and many others. Also, the platform can integrate with such third-party tools as G Suite, Office 365, LinkedIn, Salesforce, ServiceNow, Slack, Okta, and OneLogin. Do you have any issues? Contact customer service via an online chat, email, and on the phone. Also, there is an option to use a help center with detailed instructions regarding any aspect of the work with the platform. For enterprise customers, support is available 24/7. The pricing is flexible and quite affordable. There is no exact pricing for enterprise clients; you have to contact the sales department and have at least 100 users. If your organization is less, you can use the plans for the business. For example, the Pro plan will cost you $30 per month per user. So, for a 10 line system, you will be charged $300 monthly. As you do not need to buy any equipment, the final cost can be much lower than many competitors.

PanTerra Networks

panterra voip review

One of the best and most reliable enterprise VoIP providers with headquarters in Santa Clara, CA. Since its foundation, the company became one of the market leaders about cloud-based platforms for businesses of any size from small companies to huge corporations. As it is working in the cloud, you do not have to get specialized hardware — it will save a lot of money for your company. Your organization will get a powerful infrastructure ready to work in several minutes. The platform offers such options as audio and video calls and conferencing, text messaging and online faxes, file sharing, teamwork, voicemail, softphone, applications for mobile and desktop devices, HD quality, full encryption, feature-rich call management, convenient dashboard, lots of plugins to support third-party apps and services, 99.999% uptime, integration with Outlook, Office 365, Gmail, Skype for Business, and Salesforce, and many others. Do you need any help or health an issue with using the service? Contact technical support. It is multi-channel and is available 24/7. Thus, you are able to use a phone call, email, online chat, help documentation, detailed guides, knowledge base, and even remote desktop sharing. So, you will never be left without help — the stuff does their work perfectly. The monthly cost will depend on the needed features. There are four plans with monthly price from $19.95 to $64.95. The most popular plan is Business Plus for $24.95 per user per month. So, for a system with 10 lines, you will pay $249.50. Toll-free numbers are included in the current plans; you do not have to pay for them additionally. Also, you are able to buy pre-configured equipment or use your existing one.

Voiply

voiply voip review

Another popular enterprise VoIP platform for business of any size. The company was founded in 2012 in Pittsburgh, PA. Since its foundation, it became one of the market leaders due to its affordable, flexible, and transparent pricing and working in the cloud. Every company will benefit its services as they have solutions for every organization and industry. Your business will receive the full set of basic and advanced features like HD voice for the best call quality, advanced call management, convenient dashboard, voicemail, hold music, fax and text messages, the ability to get free desk phone for every worker in the office, 99.999% uptime to be always available, the applications for desktop and mobile devices, great spam filter, cloud backup of recorded phone calls and many others. Also, you are able to use your equipment, which saves a lot of money for your enterprise. The technical support is multi-channel and works in 24/7 mode. The team is available on the phone, by email or via online chat. If you have any issues, contact them immediately — they will be happy to help with solving any problem. They do their job properly — you will remain satisfied. Also, there is a great support portal that provides a lot of details articles with high-quality screenshots. You or your system administrator will be able to set up and configure every parameter even without the need to contact the technical stuff. As for pricing, it is much cheaper than most competitors. Thus, the Business Pro plan will cost $11.16 per user per month. So, for a system with 10 lines, you will pay $111.60 per month. Most competitors are much more expensive. Moreover, many additional options like toll-free numbers are included in the current plan.

Onsip

onsip voip review

One of the most flexible enterprise VoIP services with headquarters in New York and colocation centers in Los Angeles and Manhattan. The company uses the latest communication standards, which guarantee the highest quality of phone and video calls. They also provide a simple API to be used by developers in third-party services and applications. They have more than 40,000 business customers in different countries. Your organization can choose one of three modes to work with: only softphones with the applications on mobile and desktop devices, only desk phones with configured hardware, and hybrid mode, which includes both hardware and applications. Having signed up, you will get a full set of basic and advanced communication features like call management, group calls, hold music, inbound bridge, automatic queues, emergency calls, voicemail, the applications for desktop and mobile devices, business hours rules, integration with Chrome, Slack, Odoo, Highrise, and Zendesk, and many others. Another great option is the website chat, which can be used free of charge. It can also be configured for Sales, Sales + Support, and Support. The customer service is available 24/7 and can be reached by email, phone, or ticket system on the website. The support website includes tutorials, recorded webinars, and frequently asked questions. The pricing depends on the required features. The most popular one is unlimited. It is priced at $18.95 per month per each user and includes many additional options like toll-free numbers. So, the system of 10 lines will cost your organization $189.50 per month. Every new customer gets a free Polycom phone for every seat. Therefore, you are allowed to use your current hardware.

How to Choose an Enterprise VoIP Provider

If you’re thinking about moving your company to IP telephony, you’re probably wondering how to implement the VoIP properly. You can find more information about business VoIP providers here. After all, every call from the client is essential for the business — we are pretty sure you are not going to lose any of them. That’s why you need to make sure that the VoIP platform does not harm the flow of incoming calls. There are several questions you have to consider choosing an enterprise VoIP provider. Let’s look at them closer. Estimate the budget and needs There are a lot of providers, and each of them has its strong points, options, and tariff plans. Do a little research to find the right service provider. A VoIP platform is needed to make external outgoing calls and receive incoming calls. First of all, answer the following questions:

  • For what purpose do you use your current telephone system?
  • Do your employees have to make many long-distance and international calls?
  • How many workplaces do you need, and how many people will use the virtual PBX?
  • Do you have existing phone numbers? Will it be possible to replace or transfer them?
  • How much do you plan to spend per month on communication?
  • What are your most popular destinations?
  • How many branches do you have and where are they located?
  • Do you need additional services and options?

If you call a little and your budget is limited, choose those who offer cheap tariffs with basic options. If you have branches and customers all over the world, plan to connect more numbers and lines — choose big operators, whose services are more expensive, but they offer more options and opportunities. Then study the international call price, especially to the places you call most often. Multiply by the average number of calls per month, add to the subscription fee and connection fee, and compare the sums for each operator. Then determine how many lines you need, so that, working places. See how the price will change with the minimum and maximum number — for example, for 5, 15, or 100+ lines. You may need more in the future, and it is better to estimate the costs right away. Assess what additional features you need and how much they cost. The more useful options and services the provider has, the better. At the same time, the cost of services can increase proportionally. Evaluate the network bandwidth Before you start thinking about how to organize an IP telephony system for your business, think about the quality of the Internet connection and local network. As VoIP telephony works through the Internet, you should be sure that your Internet channel and local network will be able to process a large amount of data and functions stably. High-quality calls require high speeds and reliability, so download and upload speed must be as high as possible. For example, one HD call requires the bandwidth of up to 1 Mbps. So, 100 lines will take up to 100 Mbps. We don’t talk about video calls now. And do not forget about other online needs like browsing, emailing, file sharing, cloud storage, etc. Contact your VoIP provider to ask what bandwidth is required for your needs. They will also help you to get the best equipment to guarantee your Internet telephony will work properly. If you are not sure if your channel can handle the traffic, contact your Internet provider. They should give you a clear idea of the possibility of your existing system. Another critical component of the correct work of your phone lines is a piece of proper network equipment. The router must be powerful enough to handle the traffic and support QoS technology. This feature will prioritize real-time audio and video traffic over data traffic like browsing and emailing. It will help your enterprise VoIP system to work perfectly.

Know the Difference: On-Premise vs. Hybrid vs. Cloud Hosted

Many companies are considering a choice between a local PBX hosted on the server or a cloud/virtual/hosted PBX that can be rented from the operator. There are many supporters of both the first and the second model of PBX use. Everything depends on the size of the company and the tasks assigned to the telephone system. To help you make the right choice, we have prepared a comparison of cloud and local PBX. Cloud-based or Hosted Pros:

  • Quick start — a connection is performed within 1 day.
  • A third-party operator supports enterprise VoIP systems. All responsibility for the work, maintenance, and updating the functionality of the PBX is the responsibility of the operator.
  • Affordable solution (compared to on-premise), if we consider the short-term perspective. At the initial stage, it does not require significant investments.
  • For the customer, costs for installation, setup, and maintenance are minimal — you will be able to reduce huge expenses.
  • It is possible not to worry about network infrastructure and its configuration. It is especially crucial for smaller companies with limited budgets for network equipment.
  • You do not need to keep the staff or invite a specialist to maintain the enterprise VoIP system.
  • There is no need to train an employee or system administrator to maintain the system — adding users, connecting external lines, etc. The operator does all this for you under the service contract.
  • All updates and functionality extension Itare included in the PBX maintenance contract. You don’t need to take care of it — the provider does it independently in the agreed terms.
  • All your data is under reliable protection.
  • Possibility to choose only those functions which are necessary for your business.
  • Scalability. You can add an unlimited number of new users at any time. And reduce them when needed.

Cons:

  • It can be quite difficult to choose the right company.
  • You highly depend on the Internet connection — a reliable connection is available, not in every location.
  • You have to trust confidential data to a third party — in some cases; this is completely unacceptable.

On-premise Pros:

  • Your company has full control over the work of the telephone system.
  • The VoIP system is more easily integrated with other company software systems, such as CRM.
  • Suitable for medium and large companies with high-quality network infrastructure that can carry an additional load of VoIP traffic.
  • You do not need to depend on a third-party contractor. You maintain your corporate PBX on your own.
  • The system data, in particular, the history of calls and recordings of conversations, are stored locally in your company and are not available to third parties – this is especially important for companies who work with confidential data.
  • In the long perspective, this is a less costly solution (compared to the cloud).
  • Ability to customize the system individually to the needs of your business.
  • There is no need to pay to VoIP providers.

Cons:

  • Long implementation period — from 7 days.
  • At the initial stage, it is necessary to make significant investments (purchase, installation, and configuration of special equipment and software).
  • You need to pay for the services of specialists or hire a dedicated team.
  • The process of adding new features is expensive, time-consuming, and complicated.
  • Scalability. With the growth of the company, there will be additional costs for the modernization of equipment. In some cases, it will be very complicated and even impossible.

Hybrid The hybrid system combines the features of on-premise and cloud systems. It is the best solution for the organizations which already own analog telephone lines and want to implement a modern VoIP system. In this case, This solution will use the existing infrastructure to the full extent. This system is best suited for the locations where it is not possible to deploy a full-scale network with an Ethernet interface in every office, or it is every difficult or unreasonable to replace all the analog phone hardware.

Questions to ask a Prospective Enterprise VoIP Service Provider

voip review

Why should we prefer your company? In up to 99% of cases, enterprise web providers will offer the same services and features. You can also expect averagely the same pricing and multi-channel 24/7 support. But even the smallest details can be vital and change the situation drastically. In that several percents of the difference, you can be offered some exclusive options, great discount, or an application with unique features. So, ask the sales department deep questions. How will the service work during the first several weeks? When you select the new service or are entirely new into it, your first weeks can be tough. First, learn the basic features, read all product documentation and guides on the support portal, or contact the technical crew. Be ready that some functions work in a completely different way than you may have used to. So, you will have to handle it. What new enterprise-level features should I know about? Having handled the necessary things, it’s time to learn more advanced ones. For example, one of the next steps is integration with current CRM software. It can also be integrated with other third-party products, work with social media, provide video conferencing, auto-attendant, and many other options. The faster you cope with them, the more effective your business will work. How reliable is the service, and how do you solve the outages? It is essential to run the business without interruptions due to some unpredicted events. Every respective provider must have abundant backups capable of handling with an extreme situation without loss of service. For example, natural disasters and terrorist attacks can be ruining. Even banal electric line drop can break everything. Ask the provider, which measures it will take to restore the activity as soon as possible. News articles and social media are a good source to know how the company coped with previous issues. Which hardware is compatible? Most cloud-based providers allow working on any device like a desktop computer, tablet, or smartphone. In some cases, you may need to get special equipment such as VoIP phone, headset, VoIP adapter, etc. What if you have the necessary equipment? Is it allowed to bring your device? Or which protocols and codecs should it support to work properly? Is it possible to port my existing phone number? If you are a well-known company and change the location or provider, ask whether you can use your old phone numbers. Why is it so important? They are known to your customers. To change the number means to lose them all and complicate the communication process.

Key Benefits and Features of Enterprise VoIP Phone Systems

voip review

Easy scaling Your business can rapidly grow or slowly reduce its activity. Due to this, your enterprise VoIP needs can also change. Modern phone systems aren’t able to scale in several clicks. Just buy several additional lines or disconnect them. You will pay only for the services you need and will be ready for any future changes. You do not depend on your location If your company has multiple offices in different cities or even countries, affordable communication between all the departments has never been so easy and inexpensive. Your workers will have the same phone number no matter where they go, and without any roaming fees. You will be able to control the business from another country like you are sitting in the same office. Advanced call management With enterprise VoIP, you can manage all your phone calls effectively. For example, in the dashboard, you can set up the business hours rules not to be interrupted in your own time. Also, there is an option to forward calls to another colleague, voicemail, or set a priority to some subscribers. Integration with third-party cloud services Test enterprise web works via the Internet; you can easily integrate it with other cloud-based platforms like CRM, social networks, email, office suits, and others.

Handy Enterprise VoIP Terms to Know

Concurrent It is when several things happen at the same time. The number of concurrent calls is the number of calls you can make at the same time. The same about concurrent channels. If you use ten concurrent channels, you need ten phone lines. Softphone It is a special application that you can use to make a call using your desktop PC or mobile device. All you need is just a headset with a microphone or loudspeakers. What does it mean for your business? You do not have to buy expensive specialized hardware. ISP It is the short name of the Internet Service Provider. It is a company that provides an internet connection. It can cable provider, phone company tor even cell operator. Upstream The same as upload. It is an outgoing connection speed — from you to the remote server. Downstream The same as a download. It stands for an incoming connection speed — from the remote server to your device. Symmetric/Asymmetric The term describes whether the downstream and upstream speed is equal. For high-quality two-way communication, the speed should not differ much. Ideally, they must be the same. IVR or Auto-Attendant It is a special interactive menu the person hears when it calls your phone number. It is a computerized guide that leads you to the necessary information. Redundancy The term describes the number of backup servers and locations. For example, when one location will be broken due to natural disasters or direct attacks, your data will have a copy in another location. Bi-coastal redundancy means there are two farms, both East and West Coast.

Enterprise VOIP

What is Enterprise VoIP?

Enterprise VoIP is a modern communication solution that allows running the telephony service based on a local corporate network. The technology is designed to fit the needs of huge corporations with a lot of workers in the office. Its main advantage is free, unlimited calls between employees of the company.

Using enterprise VoIP services, organizations are able to scale the service according to their needs by adding or removing the lines. It will allow clients to reduce expenses on communication and control them more effectively.

Despite providing many advanced features, unlike traditional phone services, enterprise VoIP does not require huge efforts to install and configure the system. It can be managed by a system administrator or a small technical team. All you need is a stable internet connection, which is quite easy to achieve.

Every company can implement its VoIP system via a cloud provider, an on-premise platform, or a hybrid solution. Each technology has its advantages — the company can select the most suitable solution according to their business needs. In any case, it will help to save up to 80% compared to the traditional phone solution.

Now, we’re going to review and the best enterprise VoIP providers and the tips for selecting the most suitable solutions.

Nextiva

nextiva review VOIP

One of the leading American providers with the head office in Scottsdale, AZ. The company was founded in 2006, and since that time, it gained great popularity among business companies of any scale. Many big corporations are their clients.

The platform provides a full set of advanced features. They include free number porting, local or toll free numbers, auto-attendant, hold music, faxing, texting, mobile app, welcoming greeting, conference calls, call recording, voicemail, analytics tools, call pop, call logs, advanced CRM features, custom reports, branding and customization, live chat with the customers, virtual database builder, etc. The service is extremely reliable — the uptime is 99.999%.

As for customer service, enterprise customers have the highest priority. The support is available on the phone, via online chat and email. The technical staff is helpful and always provides informative help. There is no question they are not ready to help with.

The pricing depends on the number of lines. The starting price is $30 per month per user for more than 100 clients. If your company is not very big, you can get fewer lines. For example, a 10 line system will cost $40 per month per user — $400 per month.

For enterprise users, all additional services are already included. So, if you need something like a toll-free number, it is included in your current plan. Moreover, you are allowed to use your equipment — it will save a lot of funds for your company. Contact the company before the registration — they will help you to adjust the correct configurations.

Vonage

voip vonage review

The American enterprise VoIP service provider with the main office in Holmdel, NJ. They provide full-scale solutions for enterprise customers with 99.999% uptime and flexible pricing. Since being founded in 2000, the company became one of the market leaders in the enterprise segment. Its target audience is the business of any size — the platform is ready to work with the project of any complexity.

The platform provides a great set of advanced features, both administrative and calling. So, the company will be able to use all the benefits of modern digital telephony without any limits.

The set of features includes call announce, caller id, call screening, silent mode, anti-spam protection, call continuity, hold, logs, park, queue, recording, and waiting, advanced dashboard, HD voice codecs for calls of the highest quality.

Also, there’s a shared line appearance, local number or number in multiple countries, toll free numbers to make a call center, voicemail, application for mobile devices and desktop computers, faxing and text messaging, visual voicemail, advanced chat option to keep in touch with your customers, file sharing and others.

The technical support is provided on the phone, via live chat and email. Besides, there is an extensive knowledge base, an online training center, and a lot of recorded webinars. For enterprise customers, agent support is available 24/7. Moreover, there is an extensive community that is ready to help with any issue.

To start using the services, you have to contact the company. They will provide you a personal offer according to our needs. They do not Provide prices for enterprise customers, but you can understand an approximate cost looking at the prices for business customers. Thus, for a 10 line system, you will be charged from $17.99 to $27.99 per line. Most likely, enterprise services will not cost much different. Also, you are allowed to use your existing hardware as well as buy the branded telephones.

RingCentral

ring central review

The company was created in 1991 and launched in 2003. Its headquarters is located in Belmont, CA. Is it quite old, it became one of the first cloud-based enterprise VoIP providers. They provide highly personalized services for enterprise customers for affordable and flexible pricing. So if you are looking at how to reduce communication costs, contact RingCentral for a personal offer.

The company offers a full set of both basic and advanced features including faxing, video conferencing, custom app integration, video, and audio meetings with screen sharing, toll-free and local numbers, text messaging, call management and phone numbers administration, mobile apps for Android and iOS, HD voice codecs for high-quality connection, voicemail, team collaboration with colleagues, integrations with popular third-party platforms like Google, Microsoft, Box, Okta, Salesforce.com, Zendesk and Desk.com.

There are personal solutions for every industry, including healthcare, financial services, high tech, government, education, retail, real estate, manufacturing, construction, legal, and many others. As you can see, the platform will be useful for every business.

Customer support for enterprise users is available on the phone, via live chat, community, and developer center. Also, you will be able to find the information yourself in the knowledge database and the recorded webinars. The phone support has the local numbers in several countries — The system administrators will be able to contact the support most conveniently. Along with a live chat, it is available 24/7.

The pricing depends on the number of used services and used phone lines. To start using the service, you have to contact the sales department first. They will be happy to give you a personal offer. If to compare pricing to the cost for small businesses, you can expect approximately $50 per month per user. The plan includes the biggest set of available tools and features, including toll-free and local numbers.

8×8

8x8 voip review

The platform is one of the oldest companies on the market with an experience of over 25 years. The headquarters is located in San Jose, CA. Oriented for business customers, the company was considered one of the fastest-growing organizations in North America. Many businesses — both small and huge enterprises — prefer using their high-quality services.

The provider offers a full set of digital telephony services and inflexible pricing according to the business needs. The company working in any industry will find its solution with 8×8.  It is a cloud-based provider, so you do not need to buy and maintain your server. Besides, you are allowed to use your hardware — it’s very useful when you are changing the VoIP operator as you will be able to save a lot of money.

The platform provides a lot of basic and advanced VoIP features including multiple operations with phone calls, convenient dashboard to manage calls and services, local numbers, online fax, text messages, voicemail, call recording, HD codecs for highest quality of phone calls, applications for the desktop and mobile devices, audio and video conferences, integration with different third-party platforms, and many more.

Moreover, your company can select one of three product packages — 8×8 Express, 8×8 X Series, and 8×8 Contact Center. Each of them has a different set of available tools and configurations — select the one which suits your business needs the most.

If you have any questions, talk to the customer service on the phone, via email, and online chat. They are available 24/7. Moreover, there is an extensive knowledge database where you can find an answer to almost any issue related to the platform.

The pricing depends on the needed options and the number of lines. The cost varies from $25 to $172 per user per month. So, a system of 10 lines will cost $250 to $1720 per month. If you need to get a toll free number, it is available in multiple countries, not just in the USA. The activation fee is $9.99, and the monthly pricing starts from $4.99, depending on the number of included minutes.

Jive

The company was created in 2006, and since that time, it became one of the best companies on the market. The headquarters is located in Orem, UT. What is the secret of its popularity? They offer flexible transparent pricing, informative customer support, no hidden fees, as well as multiple basic and advanced calling functions. It is a completely cloud-based platform, so you will not need to think about your equipment, which is hard to configure and maintain — it will save a lot of your money. Besides, the platform has a partnership with huge vendors like Cisco, Polycom, Panasonic, Verizon Business, and even Microsoft.

The platform is the best solution for insurance companies, government agencies, medical centers, car manufacturers and others need it more than digital VoIP product to keep in touch with the customers and establish a reliable communication between the workers and different departments.

Jive offers more than 80 features for any business. They include 99.99% uptime, call analytics, monitoring, recording, and logs, routing, transferring, waiting, queues, forwarding, history, caller ID, do not disturb mode, spam filter, call queue management, conference bridge, custom greetings, hold music, advanced dialer, online fax, lion failover, paging, voicemail, speed dial, extensions, local and toll free numbers, etc. The full list of features is available on the website.

The customer support is available via email and on the phone in 24/7 mode. They are very informative and are ready to help in any situation. Also, you can read the product documentation, which is quite detailed and contains many problematic cases.

The monthly cost depends on the number of lines you use in your organization. It starts from $29.95 per user per month if you take the Tier 1 plan (1-4 users), and is $19.95 per user per month in the Tier 5 plan (more than 50 users). Let’s suppose you need a 10-line system in your company. The cost per each user will be $23.95, so, for 10 users, you will be charged $239.50. Some additional features like toll-free numbers will cost you an extra 1.9 cents per minute.

The company sells the supported phones. However, you are allowed to use your equipment. If you change the provider, it will save a lot of money and resources.

DialPad

dialpad_voip review

The American company from San Francisco, CA, demonstrates the future of online communication for a business of any size. Unlike most competitors, they do not concentrate on the hardware — they offer the software product which works on every existing device, be it a desktop computer, smartphone, or tablet. Also, the service can be integrated with other platforms.

The platform offers several products for different business needs: Talk — typical phone system, Support — call center to provide Technical Support for your customers, Sell — special instruments for effective work of sales department, and UberConference —the software to establish video conferences with screen sharing.

With Dialpad, your business will get an effective instrument to establish cooperation with your colleagues and between departments, as well as customers. Besides basic options, you can use one of the advanced tools like toll-free and local numbers, feature-rich call management, video calls in HD quality, customizable hold music, voicemail, call transcription in real-time, analytics dashboard, and many others. Also, the platform can integrate with such third-party tools as G Suite, Office 365, LinkedIn, Salesforce, ServiceNow, Slack, Okta, and OneLogin.

Do you have any issues? Contact customer service via an online chat, email, and on the phone. Also, there is an option to use a help center with detailed instructions regarding any aspect of the work with the platform. For enterprise customers, support is available 24/7.

The pricing is flexible and quite affordable. There is no exact pricing for enterprise clients; you have to contact the sales department and have at least 100 users. If your organization is less, you can use the plans for the business. For example, the Pro plan will cost you $30 per month per user. So, for a 10 line system, you will be charged $300 monthly. As you do not need to buy any equipment, the final cost can be much lower than many competitors.

PanTerra Networks

panterra voip review

One of the best and most reliable enterprise VoIP providers with headquarters in Santa Clara, CA. Since its foundation, the company became one of the market leaders about cloud-based platforms for businesses of any size from small companies to huge corporations. As it is working in the cloud, you do not have to get specialized hardware — it will save a lot of money for your company.

Your organization will get a powerful infrastructure ready to work in several minutes. The platform offers such options as audio and video calls and conferencing, text messaging and online faxes, file sharing, teamwork, voicemail, softphone, applications for mobile and desktop devices, HD quality, full encryption, feature-rich call management, convenient dashboard, lots of plugins to support third-party apps and services, 99.999% uptime, integration with Outlook, Office 365, Gmail, Skype for Business, and Salesforce, and many others.

Do you need any help or health an issue with using the service? Contact technical support. It is multi-channel and is available 24/7. Thus, you are able to use a phone call, email, online chat, help documentation, detailed guides, knowledge base, and even remote desktop sharing. So, you will never be left without help — the stuff does their work perfectly.

The monthly cost will depend on the needed features. There are four plans with monthly price from $19.95 to $64.95. The most popular plan is Business Plus for $24.95 per user per month. So, for a system with 10 lines, you will pay $249.50. Toll-free numbers are included in the current plans; you do not have to pay for them additionally. Also, you are able to buy pre-configured equipment or use your existing one.

Voiply

voiply voip review

Another popular enterprise VoIP platform for business of any size. The company was founded in 2012 in Pittsburgh, PA. Since its foundation, it became one of the market leaders due to its affordable, flexible, and transparent pricing and working in the cloud. Every company will benefit its services as they have solutions for every organization and industry.

Your business will receive the full set of basic and advanced features like HD voice for the best call quality, advanced call management, convenient dashboard, voicemail, hold music, fax and text messages, the ability to get free desk phone for every worker in the office, 99.999% uptime to be always available, the applications for desktop and mobile devices, great spam filter, cloud backup of recorded phone calls and many others. Also, you are able to use your equipment, which saves a lot of money for your enterprise.

The technical support is multi-channel and works in 24/7 mode. The team is available on the phone, by email or via online chat. If you have any issues, contact them immediately — they will be happy to help with solving any problem. They do their job properly — you will remain satisfied. Also, there is a great support portal that provides a lot of details articles with high-quality screenshots. You or your system administrator will be able to set up and configure every parameter even without the need to contact the technical stuff.

As for pricing, it is much cheaper than most competitors. Thus, the Business Pro plan will cost $11.16 per user per month. So, for a system with 10 lines, you will pay $111.60 per month. Most competitors are much more expensive. Moreover, many additional options like toll-free numbers are included in the current plan.

Onsip

onsip voip review

One of the most flexible enterprise VoIP services with headquarters in New York and colocation centers in Los Angeles and Manhattan. The company uses the latest communication standards, which guarantee the highest quality of phone and video calls. They also provide a simple API to be used by developers in third-party services and applications. They have more than 40,000 business customers in different countries.

Your organization can choose one of three modes to work with: only softphones with the applications on mobile and desktop devices, only desk phones with configured hardware, and hybrid mode, which includes both hardware and applications.

Having signed up, you will get a full set of basic and advanced communication features like call management, group calls, hold music, inbound bridge, automatic queues, emergency calls, voicemail, the applications for desktop and mobile devices, business hours rules, integration with Chrome, Slack, Odoo, Highrise, and Zendesk, and many others.

Another great option is the website chat, which can be used free of charge. It can also be configured for Sales, Sales + Support, and Support.

The customer service is available 24/7 and can be reached by email, phone, or ticket system on the website. The support website includes tutorials, recorded webinars, and frequently asked questions.

The pricing depends on the required features. The most popular one is unlimited. It is priced at $18.95 per month per each user and includes many additional options like toll-free numbers. So, the system of 10 lines will cost your organization $189.50 per month. Every new customer gets a free Polycom phone for every seat. Therefore, you are allowed to use your current hardware.

How to Choose an Enterprise VoIP Provider

If you’re thinking about moving your company to IP telephony, you’re probably wondering how to implement the VoIP properly. You can find more information about business VoIP providers here. After all, every call from the client is essential for the business — we are pretty sure you are not going to lose any of them. That’s why you need to make sure that the VoIP platform does not harm the flow of incoming calls.

There are several questions you have to consider choosing an enterprise VoIP provider. Let’s look at them closer.

Estimate the budget and needs

There are a lot of providers, and each of them has its strong points, options, and tariff plans. Do a little research to find the right service provider. A VoIP platform is needed to make external outgoing calls and receive incoming calls.

First of all, answer the following questions:

  • For what purpose do you use your current telephone system?
  • Do your employees have to make many long-distance and international calls?
  • How many workplaces do you need, and how many people will use the virtual PBX?
  • Do you have existing phone numbers? Will it be possible to replace or transfer them?
  • How much do you plan to spend per month on communication?
  • What are your most popular destinations?
  • How many branches do you have and where are they located?
  • Do you need additional services and options?

If you call a little and your budget is limited, choose those who offer cheap tariffs with basic options. If you have branches and customers all over the world, plan to connect more numbers and lines — choose big operators, whose services are more expensive, but they offer more options and opportunities.

Then study the international call price, especially to the places you call most often. Multiply by the average number of calls per month, add to the subscription fee and connection fee, and compare the sums for each operator.

Then determine how many lines you need, so that, working places. See how the price will change with the minimum and maximum number — for example, for 5, 15, or 100+ lines. You may need more in the future, and it is better to estimate the costs right away.

Assess what additional features you need and how much they cost. The more useful options and services the provider has, the better. At the same time, the cost of services can increase proportionally.

Evaluate the network bandwidth

Before you start thinking about how to organize an IP telephony system for your business, think about the quality of the Internet connection and local network. As VoIP telephony works through the Internet, you should be sure that your Internet channel and local network will be able to process a large amount of data and functions stably.

High-quality calls require high speeds and reliability, so download and upload speed must be as high as possible. For example, one HD call requires the bandwidth of up to 1 Mbps. So, 100 lines will take up to 100 Mbps. We don’t talk about video calls now. And do not forget about other online needs like browsing, emailing, file sharing, cloud storage, etc.

Contact your VoIP provider to ask what bandwidth is required for your needs. They will also help you to get the best equipment to guarantee your Internet telephony will work properly. If you are not sure if your channel can handle the traffic, contact your Internet provider. They should give you a clear idea of the possibility of your existing system.

Another critical component of the correct work of your phone lines is a piece of proper network equipment. The router must be powerful enough to handle the traffic and support QoS technology. This feature will prioritize real-time audio and video traffic over data traffic like browsing and emailing. It will help your enterprise VoIP system to work perfectly.

Know the Difference: On-Premise vs. Hybrid vs. Cloud Hosted

Many companies are considering a choice between a local PBX hosted on the server or a cloud/virtual/hosted PBX that can be rented from the operator. There are many supporters of both the first and the second model of PBX use. Everything depends on the size of the company and the tasks assigned to the telephone system. To help you make the right choice, we have prepared a comparison of cloud and local PBX.

Cloud-based or Hosted

Pros:

  • Quick start — a connection is performed within 1 day.
  • A third-party operator supports enterprise VoIP systems. All responsibility for the work, maintenance, and updating the functionality of the PBX is the responsibility of the operator.
  • Affordable solution (compared to on-premise), if we consider the short-term perspective. At the initial stage, it does not require significant investments.
  • For the customer, costs for installation, setup, and maintenance are minimal — you will be able to reduce huge expenses.
  • It is possible not to worry about network infrastructure and its configuration. It is especially crucial for smaller companies with limited budgets for network equipment.
  • You do not need to keep the staff or invite a specialist to maintain the enterprise VoIP system.
  • There is no need to train an employee or system administrator to maintain the system — adding users, connecting external lines, etc. The operator does all this for you under the service contract.
  • All updates and functionality extension Itare included in the PBX maintenance contract. You don’t need to take care of it — the provider does it independently in the agreed terms.
  • All your data is under reliable protection.
  • Possibility to choose only those functions which are necessary for your business.
  • Scalability. You can add an unlimited number of new users at any time. And reduce them when needed.

Cons:

  • It can be quite difficult to choose the right company.
  • You highly depend on the Internet connection — a reliable connection is available, not in every location.
  • You have to trust confidential data to a third party — in some cases; this is completely unacceptable.

On-premise

Pros:

  • Your company has full control over the work of the telephone system.
  • The VoIP system is more easily integrated with other company software systems, such as CRM.
  • Suitable for medium and large companies with high-quality network infrastructure that can carry an additional load of VoIP traffic.
  • You do not need to depend on a third-party contractor. You maintain your corporate PBX on your own.
  • The system data, in particular, the history of calls and recordings of conversations, are stored locally in your company and are not available to third parties – this is especially important for companies who work with confidential data.
  • In the long perspective, this is a less costly solution (compared to the cloud).
  • Ability to customize the system individually to the needs of your business.
  • There is no need to pay to VoIP providers.

Cons:

  • Long implementation period — from 7 days.
  • At the initial stage, it is necessary to make significant investments (purchase, installation, and configuration of special equipment and software).
  • You need to pay for the services of specialists or hire a dedicated team.
  • The process of adding new features is expensive, time-consuming, and complicated.
  • Scalability. With the growth of the company, there will be additional costs for the modernization of equipment. In some cases, it will be very complicated and even impossible.

Hybrid

The hybrid system combines the features of on-premise and cloud systems. It is the best solution for the organizations which already own analog telephone lines and want to implement a modern VoIP system. In this case, This solution will use the existing infrastructure to the full extent.

This system is best suited for the locations where it is not possible to deploy a full-scale network with an Ethernet interface in every office, or it is every difficult or unreasonable to replace all the analog phone hardware.

Questions to ask a Prospective Enterprise VoIP Service Provider

voip review

Why should we prefer your company?

In up to 99% of cases, enterprise web providers will offer the same services and features. You can also expect averagely the same pricing and multi-channel 24/7 support. But even the smallest details can be vital and change the situation drastically.

In that several percents of the difference, you can be offered some exclusive options, great discount, or an application with unique features. So, ask the sales department deep questions.

How will the service work during the first several weeks?

When you select the new service or are entirely new into it, your first weeks can be tough. First, learn the basic features, read all product documentation and guides on the support portal, or contact the technical crew.

Be ready that some functions work in a completely different way than you may have used to. So, you will have to handle it.

What new enterprise-level features should I know about?

Having handled the necessary things, it’s time to learn more advanced ones. For example, one of the next steps is integration with current CRM software.

It can also be integrated with other third-party products, work with social media, provide video conferencing, auto-attendant, and many other options. The faster you cope with them, the more effective your business will work.

How reliable is the service, and how do you solve the outages?

It is essential to run the business without interruptions due to some unpredicted events. Every respective provider must have abundant backups capable of handling with an extreme situation without loss of service.

For example, natural disasters and terrorist attacks can be ruining. Even banal electric line drop can break everything. Ask the provider, which measures it will take to restore the activity as soon as possible. News articles and social media are a good source to know how the company coped with previous issues.

Which hardware is compatible?

Most cloud-based providers allow working on any device like a desktop computer, tablet, or smartphone. In some cases, you may need to get special equipment such as VoIP phone, headset, VoIP adapter, etc. What if you have the necessary equipment? Is it allowed to bring your device? Or which protocols and codecs should it support to work properly?

Is it possible to port my existing phone number?

If you are a well-known company and change the location or provider, ask whether you can use your old phone numbers. Why is it so important? They are known to your customers. To change the number means to lose them all and complicate the communication process.

Key Benefits and Features of Enterprise VoIP Phone Systems

voip review

Easy scaling

Your business can rapidly grow or slowly reduce its activity. Due to this, your enterprise VoIP needs can also change. Modern phone systems aren’t able to scale in several clicks. Just buy several additional lines or disconnect them. You will pay only for the services you need and will be ready for any future changes.

You do not depend on your location

If your company has multiple offices in different cities or even countries, affordable communication between all the departments has never been so easy and inexpensive. Your workers will have the same phone number no matter where they go, and without any roaming fees. You will be able to control the business from another country like you are sitting in the same office.

Advanced call management

With enterprise VoIP, you can manage all your phone calls effectively. For example, in the dashboard, you can set up the business hours rules not to be interrupted in your own time. Also, there is an option to forward calls to another colleague, voicemail, or set a priority to some subscribers.

Integration with third-party cloud services

Test enterprise web works via the Internet; you can easily integrate it with other cloud-based platforms like CRM, social networks, email, office suits, and others.

Handy Enterprise VoIP Terms to Know

Concurrent

It is when several things happen at the same time. The number of concurrent calls is the number of calls you can make at the same time. The same about concurrent channels. If you use ten concurrent channels, you need ten phone lines.

Softphone

It is a special application that you can use to make a call using your desktop PC or mobile device. All you need is just a headset with a microphone or loudspeakers. What does it mean for your business? You do not have to buy expensive specialized hardware.

ISP

It is the short name of the Internet Service Provider. It is a company that provides an internet connection. It can cable provider, phone company tor even cell operator.

Upstream

The same as upload. It is an outgoing connection speed — from you to the remote server.

Downstream

The same as a download. It stands for an incoming connection speed — from the remote server to your device.

Symmetric/Asymmetric

The term describes whether the downstream and upstream speed is equal. For high-quality two-way communication, the speed should not differ much. Ideally, they must be the same.

IVR or Auto-Attendant

It is a special interactive menu the person hears when it calls your phone number. It is a computerized guide that leads you to the necessary information.

Redundancy

The term describes the number of backup servers and locations. For example, when one location will be broken due to natural disasters or direct attacks, your data will have a copy in another location. Bi-coastal redundancy means there are two farms, both East and West Coast.

Total AV Review

In spite of the fact that the company is not so known brand as some competitors, such as McAfee or Kaspersky, Total AV review gives essential opportunities of an antivirus with fantastic functions. I was impressed, how well TotalAV works and how carefully it checks all files. Some users had complaints to tariffing of the company, but I found out that with my subscription everything was good. In general, TotalAV is a great choice if you look for the antivirus oriented one safety more, but not to protection on the Internet.

Safety

When it concerns an antivirus, for me the most important – how well the product can protect from malicious software, programs extortioners, spyware and other attacks on my computer, and TotalAV approaches for this purpose. The company is very young (less than two years) therefore it has no such reputation as at competitors, but its protection will adequately stand any rival. My first test consisted that TotalAV had to scan my computer and find the folder into which I loaded malicious software. I very much was delighted when I saw that it deleted more than two thirds of harmful files, and what should learn other antiviruses, notified me on the performed operation only once.

Maximum Virus Detection

I was also impressed by that, TotalAV how well works at virus detection which already got into my computer. In the test the antivirus found each separate infected file and could place it in a quarantine or delete though some time for this purpose was required. By means of the tools of safety it scans malicious software at visit of websites, checking them for existence of suspicious links. However, if you really need protection on the Internet, you can use the Web Shield expansion (which available, both for Chrome, and for Firefox). When I opened the browser with the included Web Shield, and visited several sites which as I know, pose threat, the program stopped nearly 90% of malicious software that I found.

Convenient Manual

Anti-fishing protection is one more useful function of the company for those who worry about confidentiality. Perhaps, it not such extensive as at McAfee or Bitdefender, but nevertheless, TotalAV was succeeded to protect my personal data and saved me from the dangerous websites. It is good as the phishing websites not always look dangerous at first sight. One of the greatest advantages of loading of Antivirus Pro or Ultimate Antivirus TotalAV is that you receive convenient benefit about antiviruses. This digital manual includes many resources how it is better to protect itself how to find malicious software and what to do when you find it.

Complex protection

At last, I was glad to see that TotalAV has the firewall for protection against any entering attacks. You can also manage remotely settings of the firewall for the devices to remain in safety even if you not on the PC. If your device loads the dangerous file or malicious software, then your firewall will always notify you before it becomes a problem.