VoIP Providers for Your Business

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VoIP can be a valuable tool when it comes to the business expansion especially on the international market. People require a stable connection and an opportunity to get in contact whenever it is necessary to clear out some deal details or just to get a more precise product description. For that reason, VoIP has grounded its positions and won’t be leaving any time soon. We used analogue phones decades ago, and today it is time for modern solutions.

1-voip

1voip review

It is a great service with headquarters in Oklahoma City, USA. The company offers affordable pricing both for residential users and businesses. It provides a basic set of features, but unfortunately, it lacks some advanced options available in many competitive solutions. For example, you are not able to use SMS and video conferencing. So, if you need more features, you will have to look at something else.

The company is confident in its network. They guarantee 99.999% uptime, and the voice calls in HD quality. They also provide hosted VoIP and SIP trunking to SMBs services.

Customer service is available 24/7 on the phone, via email, as well as online chat. The staff is helpful and provides informative answers.

The pricing is flexible and does not require any contracts. For residential users, the price starts from $8.97 per month. For business users, plans start from $14.97 per extension, which means that for a 10 line system, you will be charged $149.70 per month. The toll-free numbers will cost you $5.95 per month. There are no special offers for new customers and services.

Also, you are able to use 1-voip services on your equipment, including special VoIP phones and mobile apps. There are no additional fees for that. The tech support is ready to help you to configure it.

Nextiva

nextiva review VOIP

Another American company with headquarters located in Scottsdale, AZ. Since its foundation in 2006, the company became one of the most popular business VoIP providers in the market. It provides a full set of features including calling, Internet faxing, voicemail, local phone number, toll-free number, advanced call management, call logs, mobile, and desktop app, instant messaging, conference calls, call recording, and voice analytics. Keep in mind that some features are not available in all the plans.

Customer service is available via email, online chat, and on the phone. The staff is helpful and fast.

The prices start from $20 per month per user. So, if you need a system of 10 lines, you will be charged $200. The contract is not required in all the plans.

There are no special offers for new customers and particular services. If you need a toll free number, it is included in all the plans for free. You just need to contact the tech support for additional settings. The company lets using your equipment with no additional fee. It must support the SIP protocol to work correctly.

Vonage

voip vonage review

Another great VoIP service with the headquarters in Holmdel, NJ. You are able to use it on every device, both personally and for business purposes. While providing residential services, their target audience is the business of various sizes. From its foundation in 2000, it became one of the most powerful providers.

The service provides a full set of necessary features. It offers impressive administrative functions and calling functionality. It includes call announce, caller ID, call hold, call recording, local or geographic number, toll-free numbers, call blocking, conferencing, desktop and mobile app, text messaging, voicemail, file sharing, etc.

The customer support is available on the phone, via live chat, email, knowledge base on the website, as well as an online training center, and a base of recorded webinars. Additionally, you can ask the community to help with any issues. Keep in mind that phone support and online chat are not available 24/7.

The new customer promo is available for resident users — they get a discount for the first six months. For business customers, the more phone lines they need, the cheaper each one will be. For example, the most popular plan for a 10 line system will cost $17.99 to $27.99 per line. Toll-free numbers will cost you $39.99 per month. Additionally, you are able to buy and particular VoIP phone, as well as use your existing one.

RingCentral

ring central review

Being founded in 1999 and launched in 2003, Ringcentral is one of the first cloud-based VoIP providers. The service provides a lot of advanced features, as well as all the basic ones needed by any company and residential user.

The platform offers everything from artificial intelligence integration to options like faxing, video conferencing, and custom application integration. Though, you can expect to get

video and audio meetings with screen sharing, toll-free minutes included in every plan, text messages, call management and phone administration, mobile apps, HD voice, voicemail, team collaboration, integrations with Google, Microsoft, Box, Okta, Salesforce.com, Zendesk and Desk.com, multichannel customer support, call recording, voicemail-to-text transcription, etc.

Customer support is available on the phone with a local number in several countries (available hours depend on the plan), 24/7 live text chat, ticket form, knowledge base, webinars, community, and developer center.

The most popular plan, Office Premium, costs $34.99 monthly per user. It offers from 2 to 99 lines. So, for 10 lines you will pay $344.90 per month. The additional toll-free number will cost you $4.99 per month.

8×8

8x8 voip review

8×8 provider offers high-quality both voice and video calls and communication solutions for small and medium businesses, as well as for huge corporations. Any company can benefit from their services. They provide flexible pricing, a lot of advanced features, mobile apps, and straightforward configuration and setup.

The platform has a huge experience of over 25 years in the industry. it was considered one of the best and fastest-growing companies in North America. More and more companies prefer using their services.

The users can get a lot of basic and advanced features like phone numbers in different countries, virtual extensions, internet fax, desktop, and mobile apps, text messages, voicemail, HD voice, conferencing, integration with third-party services, call recording, and many more.

The customer service is available via email and on the phone. It works 24/7.

The most popular plan is X Series X2, which costs $25 per month per user. So a sister with tan lines will cost you $250 per month. Additionally, you are able to get pre-configured equipment. At the same time, they allow using current devices — it is a useful feature if you are switching from another provider.

Toll-free numbers are available not only in the USA but in many countries. One-time activation is $9.99. The monthly pricing depends on the included number of minutes and starts from $4.99 per month.

Jive

The company was founded in 2006 and became one of the market leaders with transparent flexible pricing, great technical support, monthly contracts without any hidden fees, and a full set of basic and advanced calling features. Additionally, the company established a partnership with huge where’s like Microsoft, Polycom, Cisco, Verizon Business, Panasonic, and many others.

This provider is the best choice for government agencies, insurance companies, car manufacturers, medical centers, etc. The users will get 99.99% uptime, conference bridge of up to 10 participants, the filter of unwanted calls, call forwarding, full analytics, call monitoring, automatic call queues, call recording, caller ID, a complete set of call center features, emergency calls, internet fax, a voicemail, and many others.

The customer service is available 24/7. You can contact the tech guys by email or on the phone. They are very helpful and will solve any of your technical issues.

The monthly pricing depends on the number of lines. For example, if you need a 10 line system, you will require Tier 3 plan, which costs $23.95 per user monthly. So for 10 lines, you will pay $239.50. Some additional options like toll-free numbers, will cost you 1.9 cents per minute — they are not included in the plan.

You also are able to get old necessary equipment from Jive. At the same time, they brought a coat that is supported by many devices — you are allowed to use your current one.

Dialpad

dialpad_voip review

The company shows how the future of business communications should like. But they do not concentrate on the hardware. Instead, they work hard on developing the software product that will work on every device, and integration with multiple third-party services.

As a result, you are able to use high-quality voice and video calls, text and media messaging, conferences, as well as screen sharing. It is a completely cloud-based platform — to start working, all you need is a laptop or a smartphone. The integration is very easy and is available in a few clicks.

Having bought a subscription, besides basic features, the user will get local and toll-free numbers, call controls and forwarding, video calls in HD quality, voicemail, customizable hold music, real-time transcription, advanced analytics, recording, support of any connected device. Additionally, the service integrates with G Suite, Office 365, LinkedIn, Salesforce, ServiceNow, Slack, Okta, and OneLogin.

The customer service is available via the help center, email, chat, and on the phone. Phone support is not available in the cheapest plan.

The most popular plan is the Pro. It costs $30/mo per user. So if you need a 10 line system, it will cost you $300 per month. As no hardware is required, this solution can be much cheaper than many competitors.

PanTerra Networks

panterra voip review

Another reliable VoIP service provider with headquarters in Santa Clara, CA. It is one of the leading cloud-based platforms for companies of any size. You are able to use it on any device — buying special hardware is not required.

The users get access to the entire infrastructure and are able to use such features as team messaging, web, audio and video conferencing, file sharing, voice mail, softphone, mobile and desktop clients, HD video conferences, encryption, call recording, plugins for third-party services and apps, 99.999% uptime, digital fax, contact and group management, as well as integration with Outlook, Office 365, Gmail, Skype for Business, and Salesforce.

The customer support is available 24/7/365 via instant messaging, phone, email, online knowledge base, help documentation, guides, and remote desktop sharing. The staff is helpful and provides informative answers.

The most popular plan is Business Plus. Its price is $24.95 per month. So for a system with 10 lines, you will be charged $249.50 per month. Toll-free numbers are included in the current plans. You also can buy specialized hardware, but you are allowed to use the current one.

Voiply

voiply voip review

The platform started working in 2012 and since that time, the service became one of the market leaders. Its headquarters is located in Pittsburgh, PA. It provides transparent and affordable pricing for small and middle-sized businesses.

The users get the full set of basic phone features like unlimited calling, HD voice, hold music, voicemail, 99.99% uptime, faxing, texting, free VoIP desk phones for every employee, mobile and desktop apps, spam filter, and many others. Despite offering free hardware, you can use your own equipment.

The customer service is available 24/7 and is a multi-channel. You will be able to contact them on the phone, via chat or by email. They are very helpful and ready to help with any issue.

The most popular plan is Business Pro, which costs $11.16 per month. Thus, a 10 line phone system will cost you $111.60 per month — it’s much cheaper than most competitors. Toll-free numbers are included in the available plans.

Onsip

onsip voip review

One of the most flexible providers of voip sulutions in the market. There are two colocation centers — in Manhattan and Los Angeles. The platform uses the latest standards which guarantee the best calling quality. They also offer a simple API that allows developers to use the service in any applications.

With this subscription, the user will get the full set of features like auto-attendant, group calls, emergency calls, automatic queues, inbound bridge, voicemail, business hours rules, calls in HD quality, music on hold, desktop, web, and mobile apps, compatibility with any SIP-enabled device, integration with Highrise, Odoo, Slack, Chrome, and Zendesk.

There are 3 modes you can work with Onsip: only desk phones, softphones, and a mixed system. The provider encourages using softphones via the apps.

The customer support is available on the phone, via email, and ticket system. Additionally, you can access the live webinars and read tutorials and FAQs.

The most popular plan is Unlimited, which costs $18.95 monthly per person and includes desk phones or headsets for new 5+ user accounts. So a 10 line system will cost you $189.50. Toll-free numbers are included in the unlimited plans and above.

Claritytel

claritytel review

The company was founded in 2003, and since that time it grew up and became one of the leading providers. The headquarters are located in Lawrenceville, GA. It is one of the most attractive solutions for small business owners with flexible pricing and high-quality services. The users will get Hey cloud-based platform, unlimited calls, and great customer service.

The subscribers will get all the necessary features, including local number porting, voicemail, informative dashboard, desktop and mobile client, night mode, call blocking, caller ID, conference calls, call waiting and recording, music on hold, emergency calls, and call logs.

Customer support is available on the phone and by email. Besides, every customer having access to a huge knowledge database where he can find the solution himself.

The monthly pricing depends on the number of lines. The more lines you get, the lower the price is. Thus, for a system with 10 lines, you will have to pay $21.99 a month per each user — that is $219.90 per ten lines. Some additional features will cost you extra. Toll-free numbers are included in existing plans. You can get the required hardware as well as use your existing one.

Mightycall

mightycall review

The company is one of the oldest platforms in the market. Since it was created in 1999 in Seattle, WA, the company became one of the market leaders. They provide services across the country and focus on small business companies. They have a flexible pricing policy without long-term contracts and hidden fees, and even one person entrepreneur is welcome. Today more than 50,000 users are their clients.

The subscribers will get a lot of basic and advanced features such as extensions, toll-free, local and vanity numbers, call forwarding, call queues, blacklist, conference calls, email requests, full analytics, call recording, mobile apps, texting, voicemail, etc. Keep in mind that some features are not available in all plans.

The customer service is available on the phone and via email. The guys are ready to help you with any issue.

The most popular plan is Standard, which is $39.99/mo per line and 7-days free trial. So the system of 10 lines will cost $399.90 per month. Quite expensive. Each plan includes several toll-free numbers — you do not have to pay for them extra. You can buy the necessary equipment as well as use your existing one.